Terms of Service

Overview

Welcome to Vitalio! The terms “we,” “us,” and “our” refer to Vitalio. Vitalio operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a customized shopping experience (the “Services”). Vitalio is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services. Geplakte markdown

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside and that you have given us permission to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be required to provide certain information, such as your email address, billing information, shipping address, and payment details.

You represent and warrant that all information you provide through our stores is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account login credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person. Geplakte markdown

Section 2 — Our Products

We have made every effort to accurately display our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device you use and your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are displayed or described in our online stores.

All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis. Geplakte markdown

Section 3 — Orders

When you place an order, you are making an offer to purchase. Vitalio reserves the right to accept or reject your order for any reason at its sole discretion.

Your order is not accepted until Vitalio confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Vitalio may not be able to process cancellation requests after an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. Geplakte markdown

Section 4 — Pricing and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.

Unless expressly stated otherwise, listed prices exclude taxes, shipping and handling charges, and customs or import duties.

Prices in our online stores may differ from prices in physical stores, other online stores, or stores operated by third parties.

From time to time, we may offer promotions through the Services that affect pricing and are subject to separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the stated prices, including shipping and handling charges and all applicable taxes. Geplakte markdown

Section 5 — Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.

Once we transfer products to the carrier, title and risk of loss pass to you. Geplakte markdown

Section 6 — Intellectual Property

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product content, video and audio, and the design, selection, and arrangement thereof, are owned by Vitalio, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written permission.

Unless expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Vitalio, Shopify, or any third party.

Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Vitalio.

The Vitalio name, logos, product and service names, designs, and slogans are trademarks of Vitalio or its affiliates or licensors. You may not use such trademarks without Vitalio’s prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services are trademarks of their respective owners. Geplakte markdown

Section 7 — Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, over which we have neither control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the relevant third-party providers offer those tools.

We may also offer new features through the Services in the future, including the release of new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms of Service. Geplakte markdown

Section 8 — Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you choose to access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content on third-party websites.

Please carefully review the third party’s policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party. Geplakte markdown

Section 9 — Relationship with Shopify

Vitalio is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are made directly with Vitalio.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and Vitalio, including any injury, damage, or loss resulting from products or services purchased.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Vitalio. Geplakte markdown

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside in order to provide services to you.

Please review our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information. Geplakte markdown

Section 11 — Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

We may use our rights under this license, for example, to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to any Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to: (1) maintain your Feedback in confidence; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of Feedback. You are solely responsible for all Feedback you provide and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party. Geplakte markdown

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order. Geplakte markdown

Section 13 — Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services: (a) for unlawful or malicious purposes; (b) to violate any international, federal, provincial, state, or local laws, regulations, rules, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, intimidate, or otherwise harm our employees or any other person; (e) to submit false or misleading information; (f) to transmit, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit or cause the transmission of advertising or promotional materials, including “junk mail,” “chain letters,” “spam,” or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, as determined by us, may harm Vitalio, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or other malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext; (e) use robots, spiders, scraping, data-gathering and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, bypass, or otherwise avoid security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms. Geplakte markdown

Section 14 — Agents

These “Agent Terms” apply if you use, permit, enable, or allow an Agent to access, use, or interact with the Services.

“Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a person or entity and that may operate on behalf of or using a person’s device without direct supervision.

An Agent may not access, use, or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements set out below. An Agent may also not access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

We may restrict, including through technical measures, whether and how an Agent accesses, uses, and interacts with the Services.

Agents must:

1. Indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent’s name by including Agent/[agent name] in the request’s user-agent string.
2. Not conceal or obscure that access, use, or interactions originate from an Agent, including by imitating human behavior or interaction patterns or completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use.
3. Truthfully answer questions or prompts designed to determine whether interactions originate from a human or computer.
4. Not circumvent or otherwise avoid measures intended to block, restrict, modify, or control whether and how Agents access, use, or interact with the Services. Geplakte markdown

Section 15 — Termination

We may terminate this agreement or your access to the Services, or any portion thereof, at any time at our sole discretion and without prior notice. You remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination. Geplakte markdown

Section 16 — Disclaimer of Warranties

The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your